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Return Policy
You have 30 days from the shipping date to return any product you are not happy with. The product must be in new condition and all packaging must be included and intact. If not, a restocking fee of up to 20% may be dedcuted from your return credit. Customers are responsible for any shipping costs to return item. Certain items may not be returned to specific reasons. Product must be properly packed, any damage incurred while shipping back is the responsibility to the customer or their chosen shipper.
Excluded from return policy
Harmonicas, melodicas, mouthpieces, reeds (unless shrink wrap is unopened)
earphones, ear plugs etc. discontinued products or special orders.
Defective Products
If you believe you have received a defect product, call us and we will assist you
with returning or replacing the item.
How to make a return
If you need to make a return please contact us at: 515-277-0145
You have 30 days from the shipping date to return any product you are not happy with. The product must be in new condition and all packaging must be included and intact. If not, a restocking fee of up to 20% may be dedcuted from your return credit. Customers are responsible for any shipping costs to return item. Certain items may not be returned to specific reasons. Product must be properly packed, any damage incurred while shipping back is the responsibility to the customer or their chosen shipper.
Excluded from return policy
Harmonicas, melodicas, mouthpieces, reeds (unless shrink wrap is unopened)
earphones, ear plugs etc. discontinued products or special orders.
Defective Products
If you believe you have received a defect product, call us and we will assist you
with returning or replacing the item.
How to make a return
If you need to make a return please contact us at: 515-277-0145